Frequently Asked Questions:
- What does Secure Entry specialise in?
Secure Entry specialises in the design, manufacture, and installation of custom gates, entry systems, and automation solutions for residential, commercial, and industrial properties across Australia. We provide sliding gates, swing gates, pedestrian gates, laser-cut feature panels, and fully automated access control systems.
- Do you offer custom gate designs?
Yes. Every project is tailored to suit your property’s layout, security requirements, and aesthetic preferences. We offer a wide range of materials, finishes, and design options, including modern slat gates, aluminium battens, laser-cut decorative panels, and architectural steel designs.
- What materials do you use?
We commonly work with Aluminium due to its corrosion resistance
All gates are finished with high-quality powder coating for durability and weather resistance, ideal for Australian conditions.
- Do you install automated gate systems?
Yes. We supply and install reliable automation systems from trusted brands such as:
- Roger
- SEA
- Beninca
- Centsys
- TAU
- KEY
- FAAC
- BFT
- Nice
- Centurion Systems
We can integrate remote controls, keypads, intercoms, swipe access, and smartphone app control.
- Can you retrofit automation to an existing gate?
In most cases, yes. We can assess your current gate to determine if it’s suitable for automation and recommend the appropriate motor and control system.
- How long does installation take?
Timeframes vary depending on the complexity of the project.
- Standard gates: approximately 3-5 weeks from approval
- Custom laser-cut or complex automation projects: 4–6 weeks
We’ll provide a clear timeline during quotation.
- Do your gates come with a warranty?
Yes. We provide warranties on workmanship, materials, and automation components. Warranty periods vary depending on the product and manufacturer. Full details are provided with your quote.
- Do you handle council approvals?
Although generally not required in most circumstances, we can guide you through council requirements.
- What areas do you service?
Secure Entry services residential and commercial clients across Australia. Please contact us to confirm service availability in your area.
- How much does a custom gate cost?
Pricing depends on:
- Size and material
- Design complexity
- Automation requirements
- Site conditions
We provide detailed, obligation-free quotes tailored to your project.
- Do you offer maintenance services?
Yes. We provide servicing and maintenance for gate motors, automation systems, and hardware to ensure long-term reliability and performance.
- How do I request a quote?
You can request a quote by:
- Visiting secureentry.com.au
- Calling our team directly
- Submitting an enquiry through our contact form
We may request site photos or arrange a site visit to provide an accurate quote.
13. How long has Secure Entry been in business?
Secure Entry has over 20 years of experience delivering gate and access solutions across South East Queensland and Northern New South Wales. (secureentry.com.au)
14. Do you offer both residential and commercial solutions?
Yes — Secure Entry provides solutions for homes, businesses, schools, corporate offices, industrial sites and body corporates. (secureentry.com.au)
15. What types of gate systems are available?
Secure Entry offers sliding gates, swing gates, telescopic and cantilever gates, pedestrian gates, boom gates, and custom-designed gate systems.
16. What are the power options for automatic gates?
Automatic gates can run on mains power, battery systems, or solar power where suitable.
17. Do you provide access control options (e.g., keypads, remotes)?
Yes — pedestrian gates and larger systems can be equipped with a range of access technology such as keyless entry, intercoms, remotes or GSM-based systems.
18. How secure are automatic gate systems?
Electric gates increase security by controlling access, enhancing privacy and acting as a deterrent to unauthorised entry.
19. Can gate systems be integrated with other access control or security features?
Yes — automatic gates can often be integrated with intercoms, keypads, remote controls, cameras and other access technologies.
20. Are solar powered gate systems reliable?
Solar-powered systems are suitable for locations where regular power access is limited, and they’re designed to be reliable with proper battery and panel setup.
21. How can I get in touch with Secure Entry?
You can visit the Brisbane showroom, call, email, or submit an online contact form.
22. What are your opening hours?
Showroom hours are typically Monday–Thursday, with Friday phone support — check the website for current times.
Still Have Questions?
If you don’t see your question here, contact the Secure Entry team. We’re happy to help you find the right gate and automation solution for your property.
